Transforming Healthcare with AI: TMU Healthcare System Leads the Way
Source: Secretariat
Published on 2025-02-04
To enhance the quality of medical services, TMU Healthcare System (TMU-H) incorporates Google Cloud technology, driving AI integration to optimize processes and improve efficiency.
Addressing Challenges with Innovative Solutions
TMU-H faces challenges such as an imbalanced nurse-to-patient ratio and heavy workloads for medical staff, managing over 3,000 beds across four affiliated hospitals, two centers, and one institution. To address these issues, TMU has launched the Healthcare Information System (HIS) 3.0 Upgrade Plan, introducing generative AI technology. Inspired by insights from a 2023 information system meeting in the United States, TMU-H executives implemented a comprehensive HIS upgrade in early 2024.
TMU President Mai-Szu Wu emphasized, “Future healthcare will revolve around digitization, precision, and regeneration, with digitalization playing a pivotal role. While digital tools are essential, transformation is the ultimate goal. A strategic approach is vital to reshape medical processes and elevate the quality of medical care!”
Enhancing Medical Care Efficiency with AI-Driven Handover Processes
TMU-H has integrated AI tools into nurses’ handover procedures, significantly reducing the time spent recording patient histories. Tasks that once required considerable time each day are now completed in just 10 seconds, allowing nurses to dedicate more attention to patient care.
Realizing AI-Powered Collaboration
In collaboration with Google Cloud, TMU-H has applied MedLM, a foundation model tailored for healthcare, and the Gemini AI chatbot to develop an internal generative AI tool. The user-friendly system design allows nurses to quickly adapt to the tool and provide feedback for continuous optimization, further refining the medical workflows.
Laying the Groundwork for Precision Medicine
The digital transformation sets the stage for future precision medicine. TMU-H plans to integrate clinical, genetic, and environmental data to develop AI-powered model for personalized treatment plans. Its partnership with Google Cloud, TMU-H enables continuous innovation, ensuring improved patient care.
Committed to leveraging AI technology, TMU-H is pioneering advancements in Taiwan’s healthcare system, delivering a better healthcare experience for all and setting a new benchmark for medical innovation.