Nine teams from TMU Hospital won the 2020 SNQ National Quality Mark

Source: Taipei Medical University Hospital

Published on 2021-05-17

Taipei Medical University Hospital (TMU Hospital) has actively optimized medical care and medical procedures.

In 2020, it won nine Symbol of National Quality (SNQ) awards from the Institute for Biotechnology and Medicine Industry.

National Biotechnology and Medical Quality Silver Award: Social Service Group/ Dream Way International Healthcare Center

It has been more than 10 years since TMU Hospital deployed its first medical team in the Kingdom of Eswatini in 2009 to provide medical services ranging from routine outpatient care, surgery and annual free clinics in rural areas, to public health research projects throughout the country.

In recent years, TMU Hospital’s medical team started introducing medical education in its provision to facilitate the development of health professionals in-country. In 2020, amidst the threat of a global pandemic, medical experts were appointed to form an international epidemic prevention team and dispatched to help the Kingdom of Eswatini fight the pandemic.

From public health and critical care to teaching, the personal protection awareness and practice proficiency of medical teams were strengthened across the country, reducing the potential impact on the health of Eswatini people.

Superintendent Jeng-Fong Chiou (邱仲峯) received the award on behalf of the Dream Way International Healthcare Center

Department of Physical Medicine and Rehabilitation

In 2012, the Department of Physical Medicine and Rehabilitation introduced Lokomat, Taiwan’s one and only mobility training robot for children. Following its initial success, the Department introduced AMADEO, the smart hand movement training robot in 2019. With designated clinical staff, the Department was able to provide high quality and highly efficient holistic care for the children and adolescents with neuromotor disorders in order to promote the sustainable development of their health and learning ability. To help sustain the ongoing development in the area of Physical Medicine and Rehabilitation, the Children’s Robotics Fund (兒童機器人基金) was founded in 2018 to support families with long-term treatment and care needs for their children.

In 2019, AMADEO, the smart hand movement training robot from Austria was introduced.

Department of Neurosurgery

Since 2011, the Department of Neurosurgery began developing minimally invasive lumbar fusion surgery with the goal of minimizing wounds and maximizing results. From preoperative assessment, exercise and health education, to postoperative guidance for getting out of bed, wound care and pain control, every detail has been perfected to bring patients the best possible experience while at TMU Hospital.

Cleft and Craniofacial Center

Since its establishment in 2017, the Cleft and Craniofacial Center has integrated with numerous departments from hospitals in northern Taiwan (e.g. TMU Hospital, Chung Shan Medical University Hospital, Mennonite Christian Hospital, and FetalMedicine) to provide a holistic health care for craniofacial patients.

Department of Preventive Medicine and Community Medicine

The team has introduced an artificial intelligence health management system with technologies to support different mode of learning. Coupled with big data analysis and comparison, the system can provide more diverse assistance in medical diagnosis and smart medical service solutions for both supervised and unsupervised learning.

Department of Nursing

TMU Hospital has developed a smart cross-unit shift change system. Measuring instruments and cloud technology are used to transfer, connect and compile data so that shift change information, patient movement management and activation for high-risk transport are automated. This helps attain effective communication between medical teams, shortened time, zero abnormalities and zero waiting time during shift changes, thus achieving high satisfaction and accomplishing the goal of improving patient safety.

Department of Medical Education

In recent years, the Department of Medical Education has been diligently providing a comprehensive and ideal clinical teaching environment for medical students at all levels. It has tailored a refined, accurate and executable learning plan that is teaching- and training-oriented to provide more reasonable training and working conditions for trainees, thus creating a student-centered clinical training.

Department of Pharmacy

TMU Hospital is the first hospital in Taiwan to adopt Automatic Dispensing Cabinet (ADC) and Carousel, an automatic drug storage system, in all wards to improve the immediacy and accuracy of dispensing medication.

TMU Hospital is the first hospital in the country to install the ADC in each ward.

Department of Preventive Medicine and Community Medicine

The community care team of TMU Hospital comprises a team of physicians, home care nurses, discharge planners, long-term care managers and home care-givers to provide care that is based on an integrated, multi-functional and interdisciplinary model. The co-care team assists disabled patients with gaining the ability to leave their beds, provides respite for caregivers and greatly reduces their care-giving stress, thereby realizing the vision of a Lohas community.

Group photo of TMU Superintendent Jeng-Fong Chiou (邱仲峯) (7th from the left) and his delegate of representatives from each award-winning unit.

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